Privacy Policy
Effective Date: 1 April 2026
Business Name: Unscripted Studio (Pty) Ltd
Website: https://unscriptedstudio.co.za
1. Introduction
Unscripted Studio (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
We may collect and process the following information:
Personal Information
– Name and surname
– Email address
– Phone number
– Company name (if applicable)
Technical Data
– IP address
– Browser type and version
– Pages visited and time spent on the site
– Device type
Client & Project Information
– Content, images, and materials you provide for projects
– Business and marketing-related information
3. How We Collect Information
We collect information in the following ways:
– When you fill out contact forms on our website
– When you book a discovery call or service
– When you communicate with us via email, WhatsApp, or other platforms
– Through cookies and analytics tools (e.g. Google Analytics)
– When you engage our services as a client
4. How We Use Your Information
We use your information to:
– Respond to enquiries and communicate with you
– Provide and manage our services
– Process bookings and agreements
– Improve our website and user experience
– Send relevant updates or marketing (only if you opt in)
– Comply with legal and regulatory requirements
5. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
Service providers (e.g. hosting, CRM systems like HubSpot)Payment processors and banking institutions
Analytics providers (e.g. Google Analytics)All third parties are required to keep your information secure and confidential.
6. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.
Your data may be stored using secure platforms such as:
– Google Workspace
– HubSpot
– Website hosting providers
7. Cookies
Our website uses cookies to enhance your browsing experience and analyse website traffic.
You can choose to disable cookies through your browser settings.
8. Your Rights
In terms of applicable data protection laws (including POPIA), you have the right to:
– Access your personal information
– Request correction or deletion of your data
– Object to or restrict processing
– Withdraw consent at any time
– To exercise these rights, please contact us using the details below.
9. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Unscripted Studio (Pty) Ltd
Email: hello@unscriptedstudio.co.za
Phone: 060 652 0325
